
How to Evaluate LLM Applications: From Demo to Evidence
Your demo works. You type in a question, the app answers, and it looks impressive. Then you try a slightly different question, and the answer falls apart.…
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Tutorials
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Your demo works. You type in a question, the app answers, and it looks impressive. Then you try a slightly different question, and the answer falls apart.…
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You tweak a prompt, run a few examples, and the outputs look better. You're fairly sure the change helped—but you can't prove it. Run the same examples…
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You ask a chatbot for a quick fact. The answer comes back in clean, confident sentences—specific dates, plausible names, a citation that looks real. It…
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You run a few prompts. The answers are sharp, detailed, exactly what you wanted. Three for three. The system is ready, you conclude. Time to ship it.
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Your RAG system just produced a confident, polished, and completely wrong answer. The natural instinct is to blame the model—swap the prompt, change the…
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You tweak a prompt, one case improves dramatically, you ship it, and three unrelated cases silently degrade. That is the classic trap of LLM development: a…
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An LLM judge will grade your outputs instantly, cheaply, and at scale. It will also quietly reward verbose answers, favor responses that sound like itself,…
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A user reports a wrong answer. You open the logs and find a single line: the final output, with no record of how the system arrived there. The prompt that…
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An LLM can sound certain and still be wrong. The skill that matters is not deciding whether to trust the model wholesale—it is learning to sort each claim…
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Your retriever finally returns the right documents. The chunks look relevant. The context window is full of plausible evidence. And the model still hands…
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You have rewritten the prompt seven times. Each version is clearer, more detailed, more emphatic. The model still returns the same wrong answer. Somewhere…
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You changed one line in the prompt, ran three examples, and they looked fine. So you shipped. Two weeks later a customer finds the case you never re-ran —…
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Version B scores 74%. Version A scored 71%. Same 40 cases, same rubric, and someone in the thread types the sentence that ends the discussion: "So B is…
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A confidence score is a promise about a population. Most teams read it as a promise about the answer in front of them.
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Your judge reports a 92% pass rate. The dashboard is green. Then a reviewer reads ten of those passes and disagrees with four of them.
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A bad answer arrives. The trace UI shows a tree. You still cannot say which step did the damage.
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Your dashboard says the average response takes 1.2 seconds. Your users say the app feels slow. Both statements are true, and that is the problem.
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Two teams run the same evaluation suite on the same two systems. One publishes a table where System A wins. The other publishes a table where System B…
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Your eval score went up. The change shipped. Nobody asked whether the test set was ever clean.
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Two teams evaluate the same model on the same task and report 82% and 71%. Neither team is lying. Neither team is incompetent. They are running two…
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A suite that passes every case can still fail in production. Not because the model is weak, but because the cases never mapped to the task space you…
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You run the same prompt five times and get five answers that mean roughly the same thing but never match word for word. Now what? You cannot tell whether…
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A threshold is not a quality setting you install. It is a bet you place on a population.
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A judge that agrees with humans 90% of the time can still be useless. Here is how to tell the difference.
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